Survey

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.


Sincerely,
Malek Smadi

Full Name(*)
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Email(*)
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Overall, I am very satisfied with the way [JAC] performed (is performing) on this project.
JAC service staff are well trained.(*)
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JAC service are well supervised.(*)
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JAC service staff adhere to professional standards of conduct.(*)
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JAC service staff act in my best interest.(*)
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Overall, I am satisfied with the JAC staff.(*)
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Overall, I am very satisfied with the JAC project manager.(*)
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The JAC project manager is knowledgeable and professional.(*)
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The JAC project manager is making a positive contribution to my business.(*)
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The JAC project manager is making a positive contribution to my business.The JAC project manager responds to my inquiries in a timely manner.(*)
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Compared to how you felt about JAC before this project, what is the likelihood of completing another project with JAC?(*)
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Considering the overall value of the visit you paid for, was it…(*)
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How did your aircraft perform?
Overall quality(*)
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Value(*)
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After purchase service (warranty, repair, customer service etc)(*)
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Have you ever contacted customer service?(*)
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If you contacted JAC customer service, have all problems been resolved to your complete satisfaction?(*)
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Based on your awareness of service we rendered, is it better, the same, or worse than other MROs?(*)
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Please share with us a few things [Product/Service] could do better.

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Based on your experience with JAC services, how likely are you to come back again?(*)
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Based on your experience with JAC services, would you recommend this product to a friend?(*)
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If you would like to share any additional comments or experiences about services, please enter them below.

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Technical Documentation
How satisfied are you…
With the appropriateness of the documentation to your needs?
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With the quality of the documentation delivered with your aircraft?
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With the usability of the documentation provided?
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Overall with the documentation provided?
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Please tell us what JAC should do to improve the quality of the documentation delivered with your aircraft?

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CAPTCHA(*)
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